NDIS software for Western Australia providers
WA providers deliver across some of the most remote country in Australia. On top of national NDIS rules, that means WA's own worker screening process, the Department of Communities' restrictive practice authorisation policy, WA public holidays, and remote and very remote price limits in more places than most states.
What's different about running NDIS supports in Western Australia
Worker screening: the Department of Communities NDIS Worker Screening Unit
WA workers lodge their NDIS Worker Screening Check online and confirm their identity at a Department of Transport centre; the check is assessed by the Department of Communities' screening unit.
The clearance is national and lasts five years. Registered providers must confirm it in the NDIS Worker Screening Database before a worker starts a risk-assessed role, and keep records of it.
NDIS Worker Screening Check — WA Department of CommunitiesPricing: national limits, remote loadings
There are no state-specific NDIS prices. National price limits apply in metropolitan and regional areas (Modified Monash Model MM 1–5). Supports delivered in MM 6 (remote) or MM 7 (very remote) areas use the higher remote and very remote limits. Use where the support is delivered, not the participant's home address.
The 2026–27 pricing schedule's isolated towns list also reclassifies places in Western Australia: as remote — Greater Geraldton, Irwin, Kalgoorlie, Kambalda, Merredin, Mingenew. Look up an address's category in the Health Workforce Locator.
Search the NDIS price guide 2026–27Public holidays and SCHADS penalties
Work on a public holiday attracts SCHADS Award public holiday rates, and many NDIS supports have a public holiday price limit. Which days count depends on the holidays declared in Western Australia:
- Labour Day is the first Monday in March, and Western Australia Day is the first Monday in June.
- WA marks the King's Birthday later than other states, usually in late September, and some regional areas observe it on a different day.
Dates change each year — check the official list before you roster.
Restrictive practices authorisation
The NDIS Commission regulates behaviour support, but each state and territory decides how regulated restrictive practices are authorised. WA authorises restrictive practices in NDIS services under the Department of Communities' Authorisation of Restrictive Practices in Funded Disability Services Policy and its procedure guidelines, which use authorisation panels. The state has said it is working towards legislation.
One system for Western Australia providers
Rostering with local public holidays
Set public holidays for Western Australia — and for individual sites, for local show days — so shifts on those days carry the right SCHADS penalty rates and NDIS public holiday prices.
RosteringWorker screening and credential tracking
Track every worker's NDIS Worker Screening clearance, first aid, licences and other credentials, with alerts before they expire and a warning on the roster if one has lapsed.
Recruitment & onboardingIncidents and Commission deadlines
Workers report incidents from the app. Reportable incidents are flagged and the 24-hour and 5-business-day NDIS Commission deadlines are tracked in one queue.
Incident managementRestrictive practices register
Keep each regulated restrictive practice next to its behaviour support plan, with every use logged — ready for the authorisation process in Western Australia.
Restrictive practicesNDIS billing from the shift
Billing lines sit on the shift with the support item and price from your price guide. Create NDIA bulk claim files and invoice plan managers and self-managed participants.
NDIS billingTimesheets and SCHADS pay rules
Weekend and public holiday penalties, evening and night loadings, overtime, sleepovers and broken shifts are set up as pay rules you can open and check.
Timesheets & payrollQuestions
Where do workers in Western Australia apply for an NDIS Worker Screening Check?
Are NDIS prices different in Western Australia?
Do Western Australia public holidays change SCHADS pay and NDIS prices?
Does Suppora work for providers in Western Australia?
References
Sources checked 7 October 2026.
- NDIS Worker Screening Check — WA Department of Communities — Western Australia
- Worker screening — NDIS Quality and Safeguards Commission
- Authorisation of restrictive practices — WA Department of Communities — Western Australia
- Pricing arrangements — National Disability Insurance Agency
- Modified Monash Model — Department of Health, Disability and Ageing
- Public holidays — Fair Work Ombudsman
Other states and territories
See Suppora with your WA setup
Book a 30-minute demo. Tell us how you roster, claim and report today and we'll show you the same workflow in Suppora — free for your first 5 users.