Comparison · checked 25 September 2026
Suppora vs Lumary
Lumary is an enterprise platform built on Salesforce. Suppora is a standalone NDIS platform with published pricing — no Salesforce licences or developers needed.
At a glance
Suppora
NDIS provider software built in Australia: participants, plans, agreements, rostering and SIL, medication, incidents, compliance and NDIA claims in one workspace. Hosted in Australia.
Lumary
The operational system for sustainable supports and care. For: Mid-size to enterprise disability, aged care and allied health providers in Australia (and ABA in the US).
| Suppora | Lumary | |
|---|---|---|
| Platform | Purpose-built for NDIS providers. | Built natively on Salesforce. |
| Published price | Free for up to 5 users (Starter). Professional A$12/user/month billed annually. | Not published — demo required. |
| Free trial | 3-month free pilot of Professional, no card. | Not advertised. |
| SCHADS | SCHADS-aware rostering and pay rules. | Advertises SCHADS award interpretation. |
| Data hosting | Australia (Sydney region) — data, backups and logs. | Not stated on website. |
| Built for | NDIS providers of all sizes. | Mid-size and enterprise care providers. |
Lumary details from their public website as at 25 September 2026: Lumary. Prices may have changed.
Choose Suppora if…
- →You want to see the price before the demo.
- →You don't have (or want) a Salesforce administrator.
- →You want to be live in weeks with a migration lead, not a multi-month implementation.
Lumary may suit you better if…
- →You already run Salesforce and want care data inside it.
- →You operate across disability, aged care and US ABA services.
FAQ
Suppora vs Lumary: common questions
What platform is Lumary built on?
Lumary is built natively on Salesforce. Suppora is a standalone platform built specifically for NDIS providers.
Is Lumary pricing public?
As at 25 September 2026, Lumary does not publish pricing. Suppora publishes per-user AUD pricing on its pricing page.
Does Suppora handle SCHADS?
Yes. Suppora's rostering and pay rules are SCHADS-aware. Lumary also advertises SCHADS award interpretation.
Can we move from Lumary to Suppora?
Suppora imports participants, plans, agreements, staff and houses from CSV and other systems' exports. Pilot and Enterprise organisations are paired with a migration lead.
Get started
Switching from Lumary? We'll help you move
Pilot organisations get three months of Professional free and a migration lead to bring participants, plans, agreements and staff across.