Suppora vs SupportAbility
SupportAbility is aimed at established multi-service organisations and requires a 30-staff minimum. Suppora works from one user up, with the same NDIS data model at every size.
At a glance
NDIS provider software built in Australia: participants, plans, agreements, rostering and SIL, medication, incidents, compliance and NDIA claims in one workspace. Hosted in Australia.
Client management, service delivery and NDIS billing in one cloud solution. For: Multi-service disability organisations (SIL, community, supported employment, support coordination).
| Suppora | SupportAbility | |
|---|---|---|
| Pricing model | Per active staff user, AUD ex GST. No per-participant fee. | Annual subscription paid upfront, priced in brackets by active staff. |
| Published price | Free for up to 5 users (Starter). Professional A$12/user/month billed annually. | Not published. |
| Minimum size | No minimum; free for up to 5 users. | Minimum subscription of 30 staff. |
| Modules | Core NDIS modules included in paid tiers. | States all modules are included. |
| Data hosting | Australia (Sydney region) — data, backups and logs. | Not stated on website. |
SupportAbility details from their public website as at 25 September 2026: SupportAbility pricing. Prices may have changed.
Choose Suppora if…
- →You have fewer than 30 staff, or want to start small and grow.
- →You prefer monthly flexibility over an upfront annual payment.
- →You want the price on the website.
SupportAbility may suit you better if…
- →You're a large multi-service organisation that prefers a single annual subscription.
Suppora vs SupportAbility: common questions
Is SupportAbility pricing public?
Can small providers use it?
Can we move from SupportAbility to Suppora?
Switching from SupportAbility? We'll help you move
Pilot organisations get three months of Professional free and a migration lead to bring participants, plans, agreements and staff across.