The app your support workers will actually use
Workers see their shifts, the participant's key information and the tasks for the visit on their phone. Notes, incidents and timesheets go straight into the same record the office is looking at.
Support worker app in Suppora
Shifts and open shifts
Upcoming shifts with address, participant details and handover notes. Unfilled shifts are offered to eligible workers, who can claim them from the app.
Clock in and out
Clock-in can be limited to a set distance around the house or site, so timesheets match where the work was done.
Progress notes
Structured daily notes with the same sections your office uses. An optional AI helper can draft a field from what the worker has already entered, for them to check.
Incident reports
Workers fill in the full incident form on the spot. Reportable incidents go straight into the compliance queue with the clock already running.
Leave requests
Workers request leave from the app. Once approved, it shows on the roster so they aren't booked while away.
Pay and history
Workers can see past shifts and how each one was paid, which cuts down on payroll questions.
One record, not two
In many setups the worker app is a separate product that syncs into the office system overnight. In Suppora it is the same data, so a note written at 7:40pm is on the participant's file at 7:40pm.
- →No double entry between the app and the office
- →Roles decide what each worker can see about a participant
- →Every note and edit is recorded against the worker who made it
Questions
Do workers need a separate login?
Can we stop clock-ins from home?
See support worker app with your own setup
Book a 30-minute demo. Tell us how you run things today and we'll show you the same workflow in Suppora.

