Suppora
Scheduling & SIL · Support worker app

The app your support workers will actually use

Workers see their shifts, the participant's key information and the tasks for the visit on their phone. Notes, incidents and timesheets go straight into the same record the office is looking at.

Coming soon onApp StoreComing soon onGoogle Play
iPhone and Android. Same login as the web app, included on every plan.
What you get

Support worker app in Suppora

Shifts and open shifts

Upcoming shifts with address, participant details and handover notes. Unfilled shifts are offered to eligible workers, who can claim them from the app.

Clock in and out

Clock-in can be limited to a set distance around the house or site, so timesheets match where the work was done.

Progress notes

Structured daily notes with the same sections your office uses. An optional AI helper can draft a field from what the worker has already entered, for them to check.

Incident reports

Workers fill in the full incident form on the spot. Reportable incidents go straight into the compliance queue with the clock already running.

Leave requests

Workers request leave from the app. Once approved, it shows on the roster so they aren't booked while away.

Pay and history

Workers can see past shifts and how each one was paid, which cuts down on payroll questions.

One record, not two

In many setups the worker app is a separate product that syncs into the office system overnight. In Suppora it is the same data, so a note written at 7:40pm is on the participant's file at 7:40pm.

  • →No double entry between the app and the office
  • →Roles decide what each worker can see about a participant
  • →Every note and edit is recorded against the worker who made it

Questions

Do workers need a separate login?
No. Workers sign in with the same account they use for Suppora on the web. What they can see is controlled by their role.
Can we stop clock-ins from home?
Yes. Set a geofence around the house or site. Clock-ins outside it are either blocked, or allowed with a reason and flagged for review, depending on your settings.
See it working

See support worker app with your own setup

Book a 30-minute demo. Tell us how you run things today and we'll show you the same workflow in Suppora.