A login for your participants
Participants, or a nominee helping them, sign in to see upcoming visits, their funding, shift notes and support plan, message your team and raise feedback or a complaint.
Participant portal in Suppora
Upcoming visits
Dates, times and the name of the worker for each upcoming shift.
Funding and notes
Their funding plans, shift notes, incidents and support plan, in plain view.
Messages
Participants can message your team in the app instead of texting a worker's personal phone.
Feedback and complaints
Participants can raise feedback or a complaint directly, and it lands in your complaints register.
Household tablets
A shared house tablet can be set up so residents and staff can message without exposing message content to passers-by.
You control access
Staff create each participant's login from their record and can switch it off at any time.
Fewer 'who's coming today?' calls
Most calls to a provider's office are about times and names. Letting participants see their own schedule answers those questions before the phone rings.
- →Participant choice and control, in practice
- →Complaints recorded the moment they're made
- →Messages kept off personal phones
Questions
Is the portal included?
Can participants call our staff?
See participant portal with your own setup
Book a 30-minute demo. Tell us how you run things today and we'll show you the same workflow in Suppora.