Software for NDIS providers, from intake to invoice
Participants, plans, service agreements, rostering, progress notes, incidents, payroll and NDIS claims in one system. Your team stops copying the same information between four tools.
From 5 to 50 staff. Suppora replaces your spreadsheet stack on day one without a migration project.
Houses, ratios, rosters of care, and overnight checks — first-class, not bolted on.
Sub-tenants per region or franchisee, with a parent reporting layer (Enterprise tier).
What's included
Person-first records
NDIS numbers, plans, contacts, communication preferences, behaviours of concern, document history.
Read moreTemplates → signed
Templated service agreements, version history, e-acknowledgement, expiry alerts.
Goal-driven work
Plan budgets by line item, goals tracked over time, progress notes that link back to the goal.
Houses, ratios, shifts
Roster of care templates, ratio enforcement per house, wake-up checks, kilometre claims.
Read moreSigned dose records
Regimens, dose-interval checks, a signature on every administered dose, and exportable history.
Read moreClosed-loop quality
Risk assessments, incident capture, NDIS Commission-aligned categorisation, follow-up tasks.
One inbox, many channels
Internal tickets, participant queries, SLAs, assignments — replacing that shared mailbox.
Audit-ready every day
Resource-level audit log, expiry alerts, evidence packs for NDIS Commission audits.
Read moreA typical week in Suppora
Coordinator triage
Suppora opens to a per-coordinator inbox: overnight wake-up checks, missed medications, and any agreements expiring in the next 30 days — pre-prioritised, not buried.
- →Wake-up checks summarised by house
- →Missed medication doses with auto-escalation
- →Service agreements expiring in 30 days
- →Tickets assigned overnight
Support worker on the floor
A mobile-first view designed for the work, not the office. Notes are short, voice-friendly, and link back to the participant's current goal — so progress is captured in the moment, not reconstructed at 9pm.
- →Quick notes linked to active goals
- →Medication administration with signed records
- →Incident capture in under 60 seconds
- →Kilometre claim attached to the shift, not memory
Manager review
A read-only audit view per participant, per house, per staff member. Diff every change since last review. Export the evidence pack with one click.
- →Diffable audit log per resource
- →Goal progress over rolling 4-week window
- →Roster variance vs plan
- →Evidence pack export (PDF + CSV)
Less time on paperwork
Self-reported by three pilot providers in cohort 01 over their first six months on Suppora. Your mileage may vary — but we'd like to find out.
Try Suppora with your team
Three months free, white-glove migration, and a real human on the other end of every email.