NDIS invoice generator.

The NDIS doesn't publish a single invoice template, but plan managers must claim each invoice against the participant's plan, and self-managing participants must be able to show what they paid for. That sets the minimum content:

Optional but useful: your NDIS registration number (if registered), the plan manager's name and email, the service agreement reference, and the worker's name for each line. The generator above lays all of this out and checks each line against the 2026–27 limits as you type.

Check how each participant's funding for the support is managed before you send anything — it's in the service agreement or you can ask the participant.

The rules for lines come straight from the NDIS claiming rules:

• One line per support, per day. A Monday shift and a Tuesday shift are two lines, even if they use the same item.
• Quantity in hours, at the agreed hourly price. Claim the time actually delivered. If you agreed $100 an hour and delivered 30 minutes, claim 0.5 at $100 — not 1 at $50. Claim a quantity or hours, not both.
• Separate lines for travel and cancellations. Provider travel time, non-labour travel costs (km, tolls, parking) and short notice cancellations each go on their own line. See the provider travel calculator and cancellation calculator.
• Unpriced items at $1.00. Items with no price limit but a notional $1.00 unit price — such as provider travel non-labour costs — are claimed with the dollar amount as the quantity: $21.78 is a quantity of 21.78 at $1.00.
• Delivered supports only. In general, supports are claimed after they're delivered.

For support worker items, the price limit depends on when the support is delivered — not the worker's shift under the award. Weekday daytime supports start at or after 6am and finish by 8pm; evening supports start at or after 8pm and finish by midnight; Saturday, Sunday and public holiday supports each have their own items. A support that crosses a boundary is normally split into two lines, unless the same worker delivers all of it — then the higher limit applies to the whole support, which you should discuss with the participant.

The 2026–27 schedule became the legal maximum on 24 September 2026, through the Minister's first pricing determination under section 45C of the NDIS Act. For NDIA-managed and plan-managed supports, the NDIA can't pay more than the maximum and providers can't charge more than it. It sets national, remote and very remote limits only — the remote limits apply where the participant is in an MMM 6 area or an NDIA isolated town, very remote in MMM 7. Pick the right zone in the generator and it flags any line above the limit.

A provider delivers personal care to a plan-managed participant in an MMM 1 suburb. On Monday the worker does a three-hour shift with 30 minutes of travel and 22km; on Wednesday the participant cancels a two-hour shift the day before (short notice under the 7-day rule, all conditions met); on Saturday there's a four-hour shift. Every line is GST-free and priced at the national limit.

Note what's separate: the Monday support, its travel time and its kilometres are three lines; the cancellation is its own line on the date of the cancelled shift; the Saturday shift uses the Saturday item. The plan manager can match every line to an item and a price limit without asking you a question.

From 24 September 2026, therapy and other professional supports don't use a “claim type” drop-down on one item number. Each kind of work has its own item number, built from the direct-service number plus a suffix. Getting the suffix right is now part of writing the invoice line.

Travel time is the only claim type priced lower — at half the direct-service limit. Cancellations, non-face-to-face work, NDIA-requested reports and telehealth are priced at the same limit as a face-to-face session. Support worker items don't have suffixed variants in the schedule; travel and cancellations for those are still claimed against the support item itself, following the 2025–26 rules.

The NDIS doesn't set payment terms for plan-managed or self-managed invoices, so agree them in the service agreement and print them on every invoice. A few practical rules keep payments flowing:

• Number invoices sequentially and never reuse a number. If you correct an invoice, issue a new one (or an adjustment note) rather than editing and resending the old number, so duplicates are easy to spot.
• Invoice on a regular cycle agreed with the participant or plan manager. Smaller, regular invoices are easier to check against the plan and catch budget problems early.
• Show the due date and your bank details on the invoice itself, not just in the email.
• Keep the evidence — rosters, timesheets and shift notes — that backs up each line. If a claim is queried, the invoice alone won't answer it.

Under section 38-38 of the GST Act, a supply to an NDIS participant is GST-free when all four of these are true at the time of supply:

If any condition fails, the supply is taxable and GST applies if you're registered. Where GST does apply, the NDIS price limit includes it, so the GST component is 1/11 of the line total — tick “Includes GST” on that line in the generator and it shows the GST amount.

Tax invoice or ordinary invoice?

The PAPL asks plan managers to hold a valid tax invoice for each payment request. If you're registered for GST, make your invoice meet the ATO's tax invoice rules: it must say it's intended to be a tax invoice, show your identity and ABN, the issue date, a description with quantity and price, the GST payable (or a statement that the total price includes GST), and the extent to which each sale is taxable. Invoices of $1,000 or more also need the buyer's identity or ABN. If you're not registered for GST, you can't issue a tax invoice — send an ordinary invoice with your ABN and the same support detail.

You don't need to be NDIS registered to invoice plan-managed or self-managed participants — registration is only required for NDIA-managed supports. You do need:

The service agreement generator produces the written agreement that also satisfies the GST written-agreement condition. Shift notes that support your invoices can be drafted with the progress note writer, and the budget tracker helps you and the participant see how much of the plan your invoices are using.

• Missing or wrong NDIS number, or a participant name that doesn't match the plan.
• Price above the limit for the item, time of day or zone — for example a weekday rate charged on a Saturday item, or a remote price for a metro participant.
• Wrong day-type item — a Saturday item on a weekday date, or a weekday item on a public holiday. The generator warns when an item's day type doesn't match its date.
• Merged lines — several days or several items on one line, so the plan manager can't check them.
• Old item numbers — copying a 2025–26 therapy travel or cancellation line instead of the 2026–27 suffixed item.
• Supports outside the plan dates, or not in the participant's plan at all.
• Not enough funds in the relevant budget. Talk to the participant before you deliver supports their budget can't cover.
• No ABN and no Statement by a Supplier.

Support item number

The NDIS code for a support, e.g. 01_011_0107_1_1. The first two digits are the support category.

Price limit

The maximum price for an item, set by the NDIS pricing schedule; binding for NDIA-managed and plan-managed supports.

Plan manager

A registered provider that pays invoices from a participant's plan on their behalf.

Self-managed

The participant pays providers directly and claims from their plan.

GST-free

No GST is charged, but the sale still counts towards GST turnover. Most NDIS plan supports are GST-free.

Tax invoice

An invoice from a GST-registered business that meets the ATO's content rules.

Statement by a Supplier

The ATO form a supplier without an ABN completes when they're exempt from quoting one.

Item prices on this page are from the NDIS pricing schedule 2026-27 (effective 24 September 2026). See every item in the NDIS price guide.