Progress notes worth reading
Workers write structured notes at the end of each shift. Coordinators see them straight away, linked to the participant's goals and the shift they came from.
Shift & progress notes in Suppora
Structured sections
Mood, activities, personal care, community access and concerns, with extra sections for complex care when they apply.
Linked to goals
Notes can reference the participant's goals, so progress is easy to show at plan review.
Draft, then submit
Workers can save a draft and finish later. Submitted notes are checked for required fields.
Raise an incident from a note
If something went wrong, the worker starts an incident report from the note without retyping.
Review and follow-up
Coordinators can comment, request changes or create a task from any note.
PDF export
Export a single note or a date range on your letterhead for families, plan managers or the NDIA.
Evidence for claims and reviews
Progress notes are your proof that a support was delivered. When they are complete, dated and tied to a shift, claims and plan reviews stop depending on memory.
- →Each note tied to a shift and a worker
- →Missing notes visible to coordinators
- →Edits recorded, originals kept
Questions
Can workers write notes on their phone?
Can we send notes to families or plan managers?
See shift & progress notes with your own setup
Book a 30-minute demo. Tell us how you run things today and we'll show you the same workflow in Suppora.