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Plan reassessment

In short

A plan reassessment is the NDIA's review of a participant's whole NDIS plan to decide whether it still meets their disability support needs, ending in a varied plan or a new one. It happens before the plan's reassessment date, or earlier if needs change significantly and for good. It was once called a plan review.

Also called: NDIS plan review, Plan review, Unscheduled plan reassessment, Scheduled plan reassessment, Section 48 reassessment

By Updated

Key takeaways

  • A reassessment looks at the whole plan and ends with either a varied plan or a new plan (NDIS Act section 48).
  • The NDIA must complete a scheduled reassessment before the plan's reassessment date.
  • Only the participant, their plan nominee or a child's representative can request an unscheduled reassessment, using the NDIA's approved form.
  • A requested reassessment needs a significant and ongoing change in functional capacity or in living, education, work or informal support arrangements.
  • The NDIA has 90 days to decide a valid request; no decision is treated as a refusal and is reviewed automatically.
  • Once a participant is told they will get a new framework plan, their old plan can't be reassessed — a new framework plan is prepared instead.

What is an NDIS plan reassessment?

A plan reassessment is when the NDIA looks at a participant's whole NDIS plan to decide whether it still meets their disability support needs, and then either varies the plan or replaces it with a new one. Most reassessments are scheduled: the plan sets a reassessment date and the NDIA must finish the reassessment before then. A participant, their plan nominee or a child's representative can also ask for an unscheduled reassessment when their support needs have changed significantly and for the long term.

"Plan reassessment" is the legal term in the NDIS Act 2013 (sections 48 to 49B). Many people still say "plan review", the name used before the 2022 amendments to the Act. Today a "review" usually means something different: an internal review of a decision you disagree with. Mixing the two up is one of the most common sources of confusion, so this page uses "reassessment" for a new look at the plan and "review" only for challenging a decision.

A reassessment matters to everyone around the participant:

  • Participants and families get a chance to update goals, add supports that are now needed and remove ones that aren't.
  • Support coordinators usually help gather evidence and prepare the participant for the planning conversation.
  • Providers may be asked for progress reports, and a new plan can change the budgets, funding periods and management type they bill against.
Plan reassessment at a glance (NDIS Act)
Before the date
A scheduled reassessment must be finished before the plan's reassessment date
NDIS Act s49
90 days
For the NDIA to decide a valid request for an unscheduled reassessment
NDIS Act s48(3)
3 people
Can request one: the participant, their plan nominee or a child's representative
NDIS Act s48(2)
3 months
To ask for an internal review of the outcome after receiving the decision notice
NDIS Act s100
2 outcomes
A reassessment ends with a varied plan or a new plan
NDIS Act s48(7)

How a plan reassessment works

The NDIS Act gives the NDIA three routes into a reassessment. Whatever the route, the outcome is the same: the NDIA must complete the reassessment and then either vary the current plan under section 47A or prepare a new plan with the participant (section 48(7)).

Scheduled reassessment

Every plan includes a reassessment date, or the circumstances in which it must be reassessed. Under section 49, the NDIA must complete the reassessment before the plan's reassessment date. In practice the NDIA, a local area coordinator or an early childhood partner contacts the participant beforehand for a check-in about how the plan is working. The NDIA can also change a reassessment date through a plan variation, for example to bring it forward or push it back.

Reassessment the NDIA starts itself

The NDIA can reassess a plan at any time on its own initiative (section 48(1)), and must reassess in any circumstances the plan itself specifies (section 49A). It must tell the participant when it decides to do this.

Reassessment the participant asks for

An unscheduled reassessment can be requested by the participant, their plan nominee, or, for a child, the person who acts for the child. The request must use the NDIA's approved form, the Plan reassessment request form, and include the information and documents the NDIA asks for. If it doesn't, the NDIA is not required to decide the request. The NDIA's page on what a plan reassessment is links to the current form.

Once a valid request is received, the Act gives the NDIA 90 days to decide to vary the plan, reassess it, or not reassess it (section 48(3)). If it makes no decision in that time, it is taken to have decided not to reassess, and that deemed decision is reviewed automatically.

How to request an unscheduled plan reassessment
  1. 1
    Check the change fits
    Confirm there's a significant and ongoing change in functional capacity, or in living, education, work or informal support arrangements.
  2. 2
    Gather evidence
    Collect reports from treating professionals, allied health assessments and provider records that show the change and its effect on daily life.
  3. 3
    Complete the Plan reassessment request form
    The participant, plan nominee or child's representative fills in the NDIA's approved form and attaches the evidence it asks for.
  4. 4
    Submit it to the NDIA
    Lodge the form as the NDIA's change-your-plan page describes and keep a record of the date it was sent.
  5. 5
    Wait for the decision
    The NDIA has 90 days to decide to vary the plan, reassess it or not reassess it, and may ask for more information.
  6. 6
    Take part in the reassessment or seek review
    If it goes ahead, prepare for the planning conversation. If refused, you can ask for an internal review.

What the NDIA looks at

For a current (old framework) plan, the NDIA prepares the new plan the same way it prepared the first one: it starts from the participant's statement of goals and aspirations, looks at relevant assessments and evidence, and decides which supports are reasonable and necessary. It also considers how well the current and previous plans worked, the participant's wishes about managing their own plan, and whether past funding was used in line with the plan. Evidence about what supports achieved, and what changed, carries more weight than a list of things the participant would like.

During any reassessment the NDIA can ask for information and reports, including asking the participant to undergo an assessment such as a functional capacity assessment and provide the report (section 50). It can finish the reassessment before every report arrives, but must give the participant a reasonable chance to provide them.

When you can ask for a reassessment (and when you can't)

Section 48A sets the conditions for a participant-requested reassessment. There must be a significant change to the participant's ongoing disability support needs, and it must come from one or both of these:

  1. A change in functional capacity that is significant and ongoing, relates to a change in an existing impairment (or a new impairment that meets the access requirements), and has substantially reduced the person's ability to perform daily activities.
  2. A change in personal or environmental circumstances: a significant and ongoing change in living arrangements, education arrangements, work arrangements, or the person's network of informal supports.
SituationLikely routeWhy
A progressive condition has reduced mobility and self-care for the foreseeable futureRequest a reassessmentSignificant, ongoing change in functional capacity
A parent who provided daily care has moved interstateRequest a reassessmentSignificant, ongoing change in the informal support network
Moving out of the family home into shared livingRequest a reassessment, often with a home and living supports requestSignificant, ongoing change in living arrangements
A short hospital stay or a temporary crisisAsk about a plan variation for crisis or emergency fundingUrgent but not necessarily ongoing
Wanting to change plan management type or fix a typoPlan variationMinor or administrative change
Funding running low because supports cost more than expectedTalk to the NDIA or a support coordinator firstOverspending alone isn't a change in support needs under section 48A

The NDIA can decide that a variation is enough even when you asked for a reassessment, because one of the decisions open to it under section 48(3) is to vary the plan instead.

Plan reassessment vs plan variation vs internal review

These three are easy to confuse because each can end with a changed plan. The difference is what is being looked at and why.

Plan reassessment vs plan variation vs internal review
QuestionPlan reassessmentPlan variationInternal review
What it looks atThe whole plan and current support needsA specific part of the current planWhether a past NDIA decision was right
Typical triggerReassessment date, or a significant and ongoing changeError, plan management change, funding periods, crisis fundingYou disagree with a decision
Who can askParticipant, plan nominee or child's representativeParticipant (or the NDIA acts on its own)A person directly affected by the decision
Decision timeframe90 days to decide a request21 days to decide a request, or tell you more time is neededRequest within 3 months of the decision notice
ResultVaried plan or new planSame plan, variedDecision confirmed, varied or replaced

If you disagree with the outcome of a reassessment, the decision to approve the statement of participant supports in your new plan is a reviewable decision. You can ask for an internal review within 3 months of receiving the decision notice, and then go to the Administrative Review Tribunal if you are still not satisfied. A decision not to reassess your plan is also reviewable. The NDIA's how to ask for a change to your plan page explains which form to use for each kind of change.

A reassessment also sits alongside the participant's ongoing duty to tell the NDIA about a change of circumstances under section 51 of the Act. Telling the NDIA about a change is not the same as asking for a reassessment: the notification keeps the NDIA's records accurate, while the reassessment request asks it to rebuild the plan.

How plan reassessment connects to other NDIS terms
Plan reassessment

Recent and upcoming changes (2024–2027)

Reassessment rules have changed several times since the October 2024 amendments to the NDIS Act, and more changes are scheduled. The Department of Health, Disability and Ageing publishes a reform timeline with the dates.

Key dates for plan reassessments
  1. 3 October 2024
    NDIS Act amendments start
    The Getting the NDIS Back on Track amendments introduce new framework plans and change the rules for plan variations and reassessments.
  2. 19 May 2025
    Three-monthly funding periods
    New and reassessed plans usually release funding every three months.
  3. 27 August 2026
    Securing the NDIS for Future Generations Act 2026 starts
    Parts of the 2026 amendments commence, including tighter criteria for unscheduled reassessments. The NDIA publishes separate reassessment and variation request forms.
  4. 1 February 2027
    Plan renewal changes
    The Department's timeline says renewed plans will be created at the scheduled reassessment date, without carrying over unspent funds.
  5. From April 2027
    New framework planning begins
    Participants start moving to new framework plans based on a support needs assessment.

Two changes matter most for reassessments in late 2026 and 2027:

  • Tighter requested reassessments. The NDIS Amendment (Securing the NDIS for Future Generations) Act 2026 received Royal Assent on 20 August 2026, and parts of it started on 27 August 2026, including tighter criteria for unscheduled reassessments. The section 48A conditions above, the approved request form and the 90-day decision period are part of the Act as it now stands. A request that doesn't describe a significant and ongoing change, or isn't on the form with the required evidence, is unlikely to succeed.
  • New framework plans. Participants will gradually move to new framework plans, starting from April 2027 according to the Department. Once the NDIA notifies a participant that they will have a new framework plan, their old framework plan can no longer be reassessed (section 49B); instead the NDIA prepares a new framework plan, which starts with a support needs assessment by an NDIA assessor. See the Department's new framework planning page for the latest.

How to prepare for a plan reassessment

Good evidence is what turns a reassessment into the right plan. The NDIA's decisions rest on what it can see about the participant's disability support needs, so the work happens in the weeks before the check-in, not on the day.

Before your reassessment check-in
  • Re-read your current goals and decide which to keep, change or add
  • List what is working and what isn't in each part of the plan
  • Check how much of each budget has been used and why
  • Collect recent reports from therapists, doctors and providers
  • Note any changes in living, work, study or informal supports
  • Think about how you want the plan managed next time
  • Decide who you want with you at the planning conversation
  • Write down questions to ask before you agree to anything

What providers can do

  • Keep outcome-focused records. Progress notes and goal tracking that show what supports achieved, and what still isn't working, are often the most useful evidence a participant has.
  • Write reports when asked. If the NDIA requests a report for a reassessment, therapy providers can claim it using the "NDIA requested report" claim type where the support item allows it; check the NDIS price guide for the current items.
  • Flag changes early. If a participant's needs have grown, record the evidence (incidents, overnight support, assessments) and support them to raise it, rather than quietly delivering more support than the plan funds.
  • Re-check service agreements after the new plan arrives. Budgets, funding periods and management type can all change, and a new plan may mean a new service agreement.

Common misunderstandings

  • "My plan stops on the reassessment date." The NDIA must complete the reassessment before that date; the reassessment date is not a cliff where funding disappears. Unspent funding does not carry into a new plan, though.
  • "A reassessment can only add funding." A new plan can increase, reduce or reshape funding. It is a fresh look at reasonable and necessary supports.
  • "Anyone with consent can ask for one." Only the participant, their plan nominee or a child's representative can request a reassessment under section 48(2).
  • "I should ask for a reassessment when I disagree with my plan." If you disagree with a decision, the right path is usually an internal review, which has a 3-month time limit.
  • "Running out of money means my needs changed." Overspending is a budgeting problem unless the underlying support needs have changed. A budget tracker helps spot this early.

Example

Illustrative example (fictional). Priya, 34, has multiple sclerosis and lives with her partner, who has been her main informal support. Her plan funds a few hours a week of personal care and some physiotherapy.

Over six months Priya's mobility declines and her neurologist confirms the change is expected to be long term. At the same time her partner takes a job that involves weeks away from home. Priya's support coordinator explains that both changes fit the conditions for a requested reassessment: a significant and ongoing change in functional capacity, and a significant and ongoing change in her informal support network.

Priya completes the Plan reassessment request form with her coordinator. They attach a letter from the neurologist, an occupational therapist's functional capacity assessment, and a summary from her personal care provider showing how often workers now need to help with transfers. The NDIA decides within the 90-day period to reassess the plan, and after a planning conversation it approves a new plan with more personal care and funding for an assistive technology assessment.

Priya's provider then updates its service agreement to match the new plan's budgets and funding periods before rostering the extra hours.

Frequently asked questions

Is an NDIS plan reassessment the same as a plan review?

Yes, in everyday speech. Plan review was the older name; the NDIS Act now calls it a plan reassessment. Today 'review' usually means an internal review of an NDIA decision you disagree with, which is a different process with a 3-month time limit.

How do I request an NDIS plan reassessment?

The participant, their plan nominee or a child's representative completes the NDIA's Plan reassessment request form and attaches evidence of a significant and ongoing change in support needs, such as reports from treating professionals or a functional capacity assessment. A support coordinator or local area coordinator can help prepare it.

How long does the NDIA have to decide a reassessment request?

Under section 48 of the NDIS Act, the NDIA has 90 days from receiving a valid request to decide whether to vary the plan, reassess it or not reassess it. If it makes no decision within 90 days, it is taken to have refused, and that decision is reviewed automatically.

What is the difference between a plan reassessment and a plan variation?

A reassessment looks at the whole plan because support needs may have changed, and can end with a new plan. A variation changes part of the current plan for a specific listed reason, such as fixing an error, changing plan management or adding crisis funding. The NDIA has 21 days to decide a variation request.

Can my NDIS funding go down at a plan reassessment?

Yes. A reassessment is a fresh decision about what supports are reasonable and necessary, so funding can increase, decrease or be reshaped. If you disagree with the new plan, you can ask for an internal review within 3 months of receiving the decision.

Who can ask for an unscheduled NDIS plan reassessment?

Only the participant, their plan nominee, or for a child the person who acts for the child under the NDIS Act. Providers, support coordinators and family members can help gather evidence, but they can't make the request on the participant's behalf just because the participant has consented.

What happens to my old plan during a reassessment?

Your current plan stays in effect while the reassessment happens. If the outcome is a new plan, it replaces the old one from its start date and any unspent funding from the old plan does not carry over. Providers should check new budgets before claiming.

Related terms

Go deeper

Sources

  1. legislation.gov.au/C2013A00020/latest/text
  2. ndis.gov.au/participants/changing-your-plan/types-plan-changes/what-plan-reassessment
  3. ndis.gov.au/participants/changing-your-plan/ways-change-your-plan/how-ask-change-your-plan
  4. health.gov.au/resources/publications/securing-the-ndis-for-future-generations-timeline-0
  5. health.gov.au/topics/disability-and-carers/reforms-and-reviews/new-framework-planning
  6. health.gov.au/sites/default/files/2026-01/step-3-building-a-plan.pdf

General information, not legal, clinical or financial advice. NDIS rules change — check the official source before you act.

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NDIS operations and compliance writers

The Suppora editorial team writes practical guides for NDIS providers, checked against the NDIS Commission, NDIA and Fair Work sources cited on each page.

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