Incident reporting with the Commission deadlines built in
Workers report incidents from the app. Suppora checks whether the incident is reportable to the NDIS Commission and starts the right clock, so nothing sits in an inbox past its due date.
Incidents & reportable incidents in Suppora
Full incident form
What happened, who was involved, injuries, immediate actions and witnesses, captured at the time.
Reportable assessment
Choosing a reportable incident type flags the incident and opens a reportable assessment straight away.
Deadline tracking
The 24-hour immediate notification and the 5-business-day report are counted for you, business days included.
Reportable queue
One list of every open reportable incident, soonest deadline first.
Follow-up
Record what was done, who was told and what changes next, then close the incident.
PDF reports
Print the incident on your letterhead for the Commission portal, families or insurers.
Most systems log incidents. Few track the clock.
Missing a reportable incident deadline is one of the most common findings in NDIS audits. Suppora treats the deadline as part of the incident, not as something a manager has to remember.
- →Reportable status worked out from what was entered
- →Deadlines visible to managers from the moment of logging
- →Full history of who did what and when
Questions
Does Suppora submit to the NDIS Commission for me?
Can workers see all incidents?
See incidents & reportable incidents with your own setup
Book a 30-minute demo. Tell us how you run things today and we'll show you the same workflow in Suppora.