Quotable supports

What are quotable supports?

Quotable supports are NDIS support items that have no set price limit; instead, the provider gives the NDIA a quote, and the support is funded as a specific, stated item in the participant's plan. They are used for supports that vary too much from person to person to have one maximum price, such as a host family arrangement, a live-in carer or specialised transport. A provider can only claim a quotable support if it is specifically included in the participant's plan.

In the NDIS support catalogue these items are flagged as needing a quote, and in the 2025-26 Pricing Arrangements their price columns show "N/A" with the note: "This support item is subject to quotation. It should only be used if it is a stated item in a plan."

How quotable supports fit into NDIS pricing

The NDIS Pricing Arrangements and Price Limits 2025-26 describe three ways a support can be price-regulated (NDIA pricing arrangements):

Most NDIS supports, including support worker and therapy items, are price-controlled; see price limit. From 24 September 2026, maximum prices are set by the Minister's pricing determination and published in the NDIS pricing schedule 2026-27. Quotable items don't have a maximum amount, so the quote and the plan, rather than the schedule, decide what can be paid.

Examples of quotable supports

Items marked "subject to quotation" in the 2025-26 Pricing Arrangements include:

• Assistance from a live-in carer, where someone lives with or travels with the participant and supports daily tasks.
• On-call overnight monitoring, on or off site.
• Linen service, for participants who can't do their own laundry.
• Other living arrangements, such as a host family or alternative family situation, assistance in a shared living arrangement, and an individual living arrangement for a person with complex needs.
• The Individualised Living Options support model, the package of supports designed in the ILO exploration and design phase.
• Specialised transport to school, education, employment or the community (see transport funding).
• Specialised driver training, following an assessment by a driver-trained occupational therapist.

Higher-cost assistive technology and home modifications also commonly need a quote, and often an assessment, before the NDIA funds the specific item. The NDIA's AT, home modifications and consumables code guide explains which items need quotes. Always check the current NDIS support catalogue, which shows whether each item needs a quote.

How quotable supports are approved and claimed

The 2025-26 Pricing Arrangements say a provider can only claim for a quotable item if they provided a quote to the NDIA for that item and it is a stated item in the participant's plan. A stated support is one the plan describes specifically, so it can only be used for that purpose.

The Pricing Arrangements say that when the NDIA approves a quote, it creates a service booking for the provider to claim against. Service bookings belong to the NDIA's older system; for plans in the new PACE system, check the NDIA's guide to getting paid for how quoted supports are set up for claiming. Either way, claim only what was delivered, in the unit specified for the item, and within the amount in the plan.

What participants should know

If you need a support that is subject to quotation, it usually takes longer to arrange than a price-limited one, because the quote has to reach the NDIA and be built into your plan. Ask your support coordinator or planner early, get the quote in writing, and keep a copy of the evidence you send. If the NDIA doesn't include the support, you can ask for a review of the decision. Once the support is in your plan, it can only be used as the plan describes, so talk to your provider before your needs or arrangements change.

What providers should include in a quote

• The participant and the specific support, with the support item number.
• What will be delivered: hours, frequency, ratios or deliverables, and over what period.
• How the price is built: staffing, materials and any other costs, so the NDIA can judge value for money.
• Evidence linking the support to the participant's needs and goals, such as an assessment or therapist report.
• Assumptions and exclusions, such as what happens if needs change.

Once the support is in the plan, put the agreed price and terms in the participant's service agreement.

Common misunderstandings

• "No price limit means any price." The amount is set by the approved quote and the plan, and the NDIA looks at value for money.
• "I can claim a quotable item if there's money in the core budget." No. It must be a stated item in the plan, based on your quote.
• "A SIL quote is a quotable support." Not today. SIL items have price limits in the pricing schedule; a "SIL quote" is a provider's proposal to the participant based on those limits.
• "Not price-controlled is the same as quotable." No. Items such as low-cost assistive technology aren't price-limited but don't need an NDIA-approved quote.
• "The quote is final forever." If the support changes, a new quote and plan change may be needed.